BUZPRINT STANDARD TERMS AND CONDITIONS

1 GENERAL These Terms and Conditions apply to all orders and supersede all understandings or prior agreements, wether written or oral, and all representations or other communications. Receipt of acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you.
1.1 DEFINITIONS
"Buzprint","the Company","we","us" or "our" refers to Buzprint.
"Customer","you" or "your" refers to the business or company from whom orders are received.

2 PAYMENT TERMS
2.1 CREDIT CARDS
We accept credit card payment. We accept most credit and debit cards. Visa, Visa Debit, Mastercard and Maestro
2.2 ACCOUNT
If you are a corporate customer please contact us before making a purchase so that we can setup a 30 day account.
2.3 NON ACCOUNT
Payment is required before delivery 

3 OVERDUE ACCOUNTS
3.1 No goods will be delivered on accounts which remain unpaid 14 days after payment is due. We reserve the right to charge interest on overdue accounts, at the rate of 5% above the HSBC Plc base rate from time to time from the date the account became due until payment is received. This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you.
3.2 We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or Court proceedings. 

4. PASSING OF TITLE AND RISK
4.1 The risk in the goods shall pass to you on delivery.
4.2 All goods, delivered or not, remain our property until payment is received in full.
4.3 Until such time as payment is made you shall retain such goods separately from other goods and clearly mark them in such a way that they can be readily identified as being our property and any payment received by you for any sale of such goods must be held in a separate account in trust for us. In the event of non-payment for such goods we will, with out loss of any rights or remedy, remove from your possession those goods belonging to us in accordance with these conditions and we shall be entitled to enter upon the property where the goods are stored to repossess and remove the same. You hereby grant us an irrevocable licence to enter your premises for the said purposes. 

5 PRODUCTS
We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement no warranty is given as to accuracy and no responsibility will be accepted for error or mis-scription and any resulting loss. 

6 QUOTATIONS AND CONTRACTS
Orders are accepted subject to our right to adjust prices quoted to take account of any changes in the law or Government regulations requiring us to increase prices by way of direct taxation, import duties, customs and excise duties or otherwise. The prices are based on today’s current costs of production and in the event of any increase in wages or costs of materials to us occurring after the confirmation of accepted contract, we shall be entitled to charge such increases to you. 

7 VAT AND OTHER TAXES
7.1 All estimates given and orders accepted will be on a basis that excludes Value Added Tax (VAT) or any other taxes, duties or royalties etc. if any such tax becomes payable on the sales price, we shall have the right to charge that amount. All prices on our website are exclusive of VAT. The total at checkout includes VAT where applicable.

8. DELIVERY
8.1 If we are required to deliver goods, every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. All deliveries will be charged at the prevailing rates applying at the date of such delivery.
8.2 Special rush deliveries can usually be arranged but will usually be subject to additional charges which will be charged to you at current commercial rates.
8.3 If we are not required to deliver goods, you shall collect the goods from our premises upon notification that they are complete.

9 QUANTITY VARIATION
We shall be deemed to have fulfilled our contract by delivery of a quantity within 5% plus or minus of the quantity of printed goods ordered and you will be charged at the contract rate for the quantity delivered. 

10 CLAIMS
10.1 All Claims and queries regarding the goods supplied (including shortages etc), must be made by you in writing to us so as to reach us within 3 working days of the date of delivery or collection.
10.2 All Claims and queries regarding an invoice, must be made by you within 10 working days of the date on invoice.
10.3 Claims in respect of non-delivery must be made in writing so as to reach us within 4 working days from receipt of our invoice.
10.3 You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at time of delivery.
10.4 Claims in respect of non-delivery must be made in writing so as to reach us within 4 days from receipt of our invoice. 

11 LIABILITY
11.1. Save in so far as defects in the goods cause death injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.
11.2. We can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with the notification of claims procedure set out in clause 10.
11.3. Nothing in these terms and conditions shall affect the rights of a consumer. 

12 CANCELLATION OF ORDERS
If you cancel an order after we have commenced work on it, you shall be charged the full order value or such lower amount as we may (in our sole discretion) determine.

13 PROOFS AND ARTWORK
13.1 You are responsible for clearly and adequately conveying your requirements to us
13.2 You must ensure that any artwork is suitable and adequate for your needs
13.3 You must thoroughy check any proof supplied by us for any errors or omissions, you must clearly mark any amendments on the proof
13.4 You are responsible for giving us your complete and absolute approval of a proof in a written form that has been approved by us, and giving us authority to print your work.
13.5 If we have not been given printing approval after 14 days a 5% charge of the total value of the original order will be made plus a £10.00 administration fee. 

14 COPYRIGHT, WORKING MATERIALS AND CUSTOMER’S PROPERTY
14.1 We shall own the copyright in any artwork produced by us, we shall be permitted to use a copy of your work in an promotional material that is produced with the intention of furthering our business. Unless you expressly request otherwise, but we shall not re-sell your work
14.2 You shall not use a copyrighted design or work which we have undertaken for you without our prior written consent.
14.3 You shall be responsible for obtaining all necessary authorities to reproduce pictures, photographs etc., and you shall indemnify us and our agents from any liability that may arise from any claim arising thereof
14.4 We shall not be obliged to maintain copies of artwork or work which we have undertaken for you either in a computerised format or in a hard copy format.
14.5 All property supplied by you to us shall, while it is our possession or is in transit to or from you or your premises, be deemed to be at your risk. This shall include property belonging to a third party which you have loaned to us. Whilst every care is taken, neither us nor our agents can accept any responsibility or liability for loss or damage to artwork, photographs etc.

15 ILLEGALL OR UNLAWFUL MATTER
15.1 We shall not be required to print any matter which in our opinion, is or may be of an illegal or libellous nature.
15.2 We shall be indemnified by you in respect of any claims or costs and expenses arising out of any libellous matter or any infringement of copyright, patent design or of any other proprietary rights contained in any material printed, or work undertaken for you. The indemnity shall extend to any amounts paid on a lawyer or solicitors advice in settlement of any claim

16 ON HOLD
If we have not been notified after 14 days a 5% charge of the total value of the original order will be made plus a £10.00 administration fee. 

17 COLOUR REPRODUCTION
17.1 We will make every effort to obtain the best possible colour reproduction on your work given the limitations of the production process.
17.2 We do not guarantee an exact match in colour or texture between your original colour photograph, artwork or transparency or previous printed work and the final printed article because of the processes involved.

18 FORCE MAJEURE
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you. 

19 MISCELLANEOUS
The contract between ourselves the Company and the Customer shall be governed by and construed in accordance with English Law.